In order to protect your privacy, Apple requires all iOS app developers to describe how various types of your private data are used by apps like HerdBoss. The App Store contains several categories of private data but those categories and how they are used might be confusing. (The answers below also apply to the Android HerdBoss app, but the Google Play Store doesn't specifically ask these questions.) If you would like more information, take a look below.
One of our guiding philosophies at HerdBoss is that we operate the way we wish everyone operated. We don't like it when corporations sell our personal data, use aggressive advertising tactics, or otherwise make the product just about them and their profits, so we don't do those things here. We believe your data is yours and we just want to make a helpful product that you like well enough to keep using. As a general rule, the only time we use any personally identifiable information is so we can directly provide you with the service that you want us to provide. We do not share personally identifiable information to Third Parties without your permission.
The HerdBoss app collects your name and email address during sign-up. Your email address is used to login to the app and the HerdBoss website, and to send rare customer support emails or announcements. We do not share your name or email address with third parties.
The only financially related data the HerdBoss app collects are things like animal sales amounts which can be used to generate various reports to help you identify your top producing animals. The HerdBoss app never stores or tracks any credit card or banking information. The HerdBoss website uses a third party credit card processor (Stripe) that securely manages credit card information. For your personal protection, your credit card info is only stored by Stripe and is not accessible to HerdBoss.
HerdBoss uses Google Firebase to securely and anonymously collect usage, diagnostic, and crash data. It collects only "coarse location" information which is just what country you are in. The location data cannot be used to identify your personal location, it is only used for understanding where our international HerdBoss family is based so that we can plan for future language translations and other improvements.
Photos: HerdBoss allows you to store Photos & Docs for your herds. You can import photos/docs from your Library which is the only time your photos/docs outside of HerdBoss are accessed, and it only happens when you explicitly tell the app to do it.
Customer Support: When you use the Help section of the app, it will help you send an email to The Team at HerdBoss. It will include some information to help us identify who you are in order to more quickly respond to your request. In the case of a Sync Problem, the app will also include a copy of your app's internal HerdBoss database to help us find a solution to your problem as well as to ensure we have a backup copy of your unsync'd data so that you don't lose any unsync'd changes.
Other User Content: This essentially describes everything HerdBoss does, because this covers all of the herd data that you track with the HerdBoss app, all of which is sync'd up to the HerdBoss website.
User Id: Your user id is used to connect all of your data to your account.
Device Id: The device id is only used during the sync process for diagnostic purposes. If you ever have a sync problem, we use this data to help us inspect the server logs to figure out what happened so we can get everything fixed for you.
We use Google Firebase to anonymously track certain actions within the app (for example, how often a Herd Report is run) to help us understand which parts of the app are most popular so that we can prioritize feature updates in the future. No personally identifiable information is stored along with this kind of usage data.
In order to find and fix issues, HerdBoss uses Google Firebase to track crash reports. We only share a non-personally identifiable user id with Firebase in order to correlate crash reports so that we can determine if multiple crashes are happening to the same person. Google Firebase is not able to connect a person's identity to this non-personally identifiable user id, however HerdBoss engineers can connect this user id back to the HerdBoss account in order to research reported crashes.
Last Updated February 2, 2021